ET2501 - Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Care Centre
Awarded. Estimated value: €800,000.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
€800,000
Estimated value
1
Lots
7
Bids received
Description
Following initial tender assessment, the RSA has decided to collapse this competition and revise some of the requirements. The RSA intend to publish a revised RFT in due course.
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Cost | Cost as described in the RFT document | — |
| Quality | Quality criteria as described in the RFT document | — |
Awards
| Lot | Awarded to | Amount | Bids received | Date |
|---|---|---|---|---|
| LOT-0001 | — | 7 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00840549-2025 | 17 December 2025 |
| OJS | 243/2025 | 17 December 2025 |
Other tenders from Road Safety Authority (RSA)
See the buyer →- ET2606 - RFT for the Provision of the Nationwide Education Service Published: 20 August 2026
- ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution Published: 28 July 2026
- ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre Published: 3 July 2026
- DR2602 - Direct Award for the Provision of NDLS Front Office Network Services Published: 17 June 2026
- ET2601- RFT for the provision of Event Management and Related Services to the RSA Published: 24 April 2026
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA Published: 14 April 2026
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA Published: 31 March 2026
- ET2505 - RFT for the Provision, Support and Maintenance of a Cloud Based Project and Portfolio Management Solution Published: 30 March 2026
- ET2604 - Provision of Driver Theory Test and National Driver Licence Services Published: 27 March 2026
- ET2604 - PIN for the Procurement of Driver Theory Test Service and National Driving Licence Service Published: 19 March 2026
Previous and next from Road Safety Authority (RSA)
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA
- ET2601- RFT for the provision of Event Management and Related Services to the RSA
- ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
- ET2406 - RFT for the Provision of Automotive Market Surveillance Testing Services
- ET2504 - Provision of Automotive Engineering Consultancy Services
- ET2505 - RFT for the Provision, Support and Maintenance of a Cloud Based Project and Portfolio Management Solution
Similar open tenders
- Architect for consultancy services on Emergency roof works in Francis Street CBS
- IWA Portable Appliance Testing PAT 2026
- Request for Tender for the provision of Vehicle, Trailer and Equipment Management for the Irish Coast Guard
- Term Maintenance Contract for Mechanical Services to Westmeath County Council Houses
- Mechanical and Carpentry Services Contract
- RFT for the provision of maintenance and associated support services for hoisting and care equipment for Cent…
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €800,000.
- Who is the buyer of this tender?
- The contracting authority is Road Safety Authority (RSA) (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the European Union that match your business, every day.
Create a free account and receive new public tenders published in the European Union that match your business, every day.