ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
Buyer: Road Safety Authority (RSA)
- Published
- 3 July 2026
- Estimated value
- €940,000
- Place of performance
- IE061
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 00460541-2026
- Reference
- dbe13ac1-4c20-4a00-82bb-8675784d6df5
- Official source
- Official source
CPV codes
- 50334400Communications system maintenance services
- 72212510Communication software development services
- 48511000Desktop communications software package
- 64200000Telecommunications services
- 48219700Communications server software package
- 48500000Communication and multimedia software package
- 48800000Information systems and servers
- 48600000Database and operating software package
Description
Having conducted an EU Value Open Procedure tender process as described in the Contract Notice, the RSA has awarded a contract for the provision, licencing, support and maintenance of a cloud-based telephony solution for the RSA customer call centre as further described in this Contract Award Notice.
Award criteria
- Cost — Cost @ 25%
- Quality — Quality @ 75%
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Org Global Investment Holdings Unlimited | €940,000 | — |
Official publications
- TED · 00460541-2026 · 3 July 2026
- OJS · 126/2026 · 3 July 2026
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- ET2604 - Provision of Driver Theory Test and National Driver Licence Services
- ET2604 - PIN for the Procurement of Driver Theory Test Service and National Driving Licence Service
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €940,000.
- Who is the buyer of this tender?
- The contracting authority is Road Safety Authority (RSA) (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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