ET2603 - Licencing, Support, and Maintenance of the RSA's Query and Knowledge Management Solution
Buyer: Road Safety Authority (RSA)
- Published
- 28 July 2026
- Submission deadline
- 10 September 2026, 10:00
- Estimated value
- €3,000,000
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00521810-2026
- Reference
- fd4a1d24-49ca-414b-946c-93253ef5b61f
- Official source
- Official source
CPV codes
- 72212445Customer Relation Management software development services
- 48445000Customer Relation Management software package
- 48000000Software package and information systems
- 72212311Document management software development services
- 72212333Contact management software development services
Description
The RSA is seeking tenders from interested parties for the Licencing, Support, and Maintenance of its Sugar CRM Query and Knowledge Management Solution. Further information can be found in the RFT documents attached to this notice. The RSA intends to hold an in-person Tenderers Briefing on the morning of Wednesday 12 August 2026 in Dublin, Ireland during which the RFT documentation and Tender submission requirements will be explained in order to aid Tenderers in the preparation of their Tenders - please refer to section 4.6 of the RFT for more information. Note: all communications regarding this competition must be submitted via the Messaging Facility on eTenders.
Official publications
- TED · 00521810-2026 · 28 July 2026
- OJS · 143/2026 · 28 July 2026
Other tenders from Road Safety Authority (RSA)
- ET2606 - RFT for the Provision of the Nationwide Education Service
- ET2506 - RFT for the Provision, Licencing, Support and Maintenance of Cloud Based Telephony Solution for the RSA Customer Call Centre
- DR2602 - Direct Award for the Provision of NDLS Front Office Network Services
- ET2601- RFT for the provision of Event Management and Related Services to the RSA
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA
- ET2505 - RFT for the Provision, Support and Maintenance of a Cloud Based Project and Portfolio Management Solution
- ET2604 - Provision of Driver Theory Test and National Driver Licence Services
- ET2604 - PIN for the Procurement of Driver Theory Test Service and National Driving Licence Service
- ET2602- RFT for the provision of the Nationwide Road Safety Education Service to the RSA
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 10 September 2026, 10:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €3,000,000.
- Who is the buyer of this tender?
- The contracting authority is Road Safety Authority (RSA) (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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