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Prior notice United Kingdom Services

Customer Contact Centre Software

Buyer: WALES & WEST UTILITIES LIMITED

Open in El Vínculo
Published
16 October 2024
Estimated value
£800,000
Place of performance
UKL21
Lots
1
Notice number
033388-2024
Reference
ocds-h6vhtk-04acde
Official source
Official source

Description

Wales West Utilities Ltd (WWU) requires a new and / or upgraded Customer Contact Centre Software. It is vitally important that WWU selects the right organisations to provide the exceptional level of performance that will be required to meet the challenges ahead. As this requirement is mandated to WWU by OfGEM, it is vital that the supplier who are awarded the contract have similar philosophies to us and understand the importance continual improvement to our ongoing business.

Official publications

Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £800,000.
Who is the buyer of this tender?
The contracting authority is WALES & WEST UTILITIES LIMITED (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.