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Awarded United Kingdom Services

Warmer Homes, Advice & Money (WHAM) model

Buyer: Wales & West Utilities Limited

Published
13 July 2026
Estimated value
£600,000
Place of performance
UKC
Procedure
Direct award
Lots
1
Notice number
065476-2026
Reference
ocds-h6vhtk-06abc8
Official source
Official source

CPV codes

Description

The WHAM project is a large, multi-agency initiative designed to support vulnerable and low-income households experiencing fuel poverty. The project brings together local authorities, NHS trusts, community organisations, energy sector partners and national bodies to deliver co-ordinated, in-depth support that improves income, energy efficiency, energy confidence and overall wellbeing. WHAM operates across Bristol, Bath, Northeast Somerset (B&NES), and North Somerset, delivering personalised energy advice and holistic casework to households living in fuel poverty. Support is provided through a blended delivery model, combining phone and email advice, home visits and community-based outreach such as advice surgeries, events and group sessions. The project also delivers fuel poverty awareness training for frontline practitioners to strengthen referral pathways and early identification of need. The project is delivered by three part-time WHAM Caseworkers, supported by a Somali-speaking Energy Caseworker who provides targeted and culturally appropriate support to Bristol's Somali community through trusted community venues and flexible engagement methods.

Awards

Awarded toAmountDate
Centre for Sustainable Energy £600,000 22 June 2026

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £600,000.
Who is the buyer of this tender?
The contracting authority is Wales & West Utilities Limited (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.