SAP Vendor Premium Engagement with SLA for Service and Support
- Published
- 14 February 2025
- Place of performance
- UKK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 005048-2025
- Reference
- ocds-h6vhtk-04def9
- Official source
- Official source
Description
Over the next two years WWU will be carrying out significant upgrades and migrations of its SAP Estate. During this period response times to incidents are key to achieving the schedule. Currently WWU has SAP Product Support for Large Enterprises (PSLE). WWU wishes to temporarily improve incident response time by including an SLA to the PSLE with SAP for the two years of the programme.
Official publications
- FTS · 005048-2025 · 14 February 2025
Other tenders from Wales & West Utilities Limited
- The Provision of Mechanical & Electrical Maintenance for HGV Cranes
- Scheduled & Unscheduled Maintenance for Mercedez-Benz HGV Trucks
- Fuel Poverty and Energy Affordability
- Cost of Living and Mental Health Support Programme
- Strategic Research and Advisory Support of IT and Cyber
- Supply of Steel Fittings to B12 Specification
- Energy One Stop Shop - Crisis, Prevention and Retrofit Readiness
- Warmer Homes, Advice & Money (WHAM) model
- The provision of Recruitment Services
- Healthy Homes, Healthy People
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Wales & West Utilities Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Get alerts for tenders like this
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.