Contact Centre Support Officer - ASC
Reference ocds-b5fd17-9eb63358-9576-4120-9bdb-36b6380dde0f · Sandwell Metropolitan Borough Council
Closed. Submission deadline: 7 February 2024. Estimated value: £5,683.
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Amounts and figures
Description
Job Title: Contact Centre Support Officer Rate of Pay: ?12.18 per hour Hours: 37 hours Location: Independent Living Centre, 100 Oldbury Road, Smethwick, B66 1JE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: Candidates must please have a DBS check in place to avoid delay. We are looking for Contact Centre Support Officers to join the Adult Social Care (Enquiry Team) on an agency basis, with potential placement up to 31 March 2024. The post involves delivering an enhanced customer experience that promotes wellbeing to local people in their local communities. The ideal candidate will have experience of working within a busy Contact Centre environment and will need to: o deal with incoming calls and process requests for service from all customer enquiries across multiple channels, o be an active Listener, with clear communication skills, o have excellent IT skills as the role requires the use of numerous systems and applications. …
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 01a5bc19-9c4b-4fa1-b127-1743c6cd5140-719312 | 1 February 2024 |
| Contracts Finder | 01a5bc19-9c4b-4fa1-b127-1743c6cd5140-719312 | 1 February 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 7 February 2024, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £5,683.
- Who is the buyer of this tender?
- The contracting authority is Sandwell Metropolitan Borough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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