Customer Service Advisor (28/2/24) - SJA

Amounts and figures

Description

Customer Service Advisor Rate of Pay: Band D, ?13.02 per hour (PAYE) Hours: 37 Hours per week Location: 100 Oldbury Road, Smethwick, B66 1JE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: An opportunity has arisen for two Customer Service Advisor's to join the Adult Social Care Enquiry Team on a temporary basis. This role is for 37 hours per week and the service operates 9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays. The Enquiry service operates a hybrid working approach. The post involves delivering an enhanced customer experience to people accessing Adult Social Care, that promotes wellbeing to local people in their local communities. The ideal candidate will have experience of working within a busy Contact Centre environment and will need to: o deal with incoming calls and process requests for services from all customer enquiries across multiple channels, o be an active listener, with clear communication skills,…

Official publications

• School Appeals Administrator
  Published: 6 March 2025
• Contracts Solicitor/Lawyer - 30 hours
  Published: 28 February 2025
• Social Worker ( Sandwell) - 37 hours
  Published: 28 February 2025
• Social Care Officer - Waiting list
  Published: 26 February 2025
• Social Worker- 37 hours -Sandwell
  Published: 18 February 2025
• Democratic Services Officer
  Published: 11 February 2025
• Communications Manager
  Published: 6 February 2025
• Senior youth officer - SYO 28/1/2025
  Published: 29 January 2025
• Head of Building Safety and Compliance (SJA -22/1/25)
  Published: 24 January 2025
• Senior Care & Housing Support Officer
  Published: 9 January 2025

Previous and next from Sandwell Metropolitan Borough Council

• Digital TEC Consultant — 5 March 2024
• Social Worker - Safeguarding (29/2/24) — 4 March 2024
• Senior Trading Standards Officer (SJA - 28/2/24) — 29 February 2024
• SEN Area Team Manager — 27 February 2024
• Vehicle Technician x3 — 15 February 2024
• Contact Centre Support Officer - ASC — 1 February 2024

Similar open tenders

• Town Marketing, Promotions and Business Support Consultant — deadline 27 November 2026
• Tender for the Provision Corporate Communications, Reputation and Engagement Dynamic Framework — deadline 25 November 2026
• WCC - Dynamic Purchasing System (DPS) for Employability and Skills Q2 2026 — deadline 23 February 2029
• WCC - Consultancy and Project Support Services DPS Q2 2026 — deadline 23 February 2029
• WCC - Dynamic Purchasing System (DPS) for Employability and Skills — deadline 23 February 2029
• WCC - Dynamic Purchasing System (DPS) for Employability and Skills — deadline 23 February 2029

Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 6 March 2024, 17:30. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £6,620.

Who is the buyer of this tender?

The contracting authority is Sandwell Metropolitan Borough Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

How can I find out about similar tenders when they are published?

Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.

No credit card · Sign up in 2 minutes.

Public tenders by region

• Public tenders in the West Midlands