TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service
Buyer: Transpennine Trains Limited
- Published
- 9 January 2026
- Estimated value
- £1,146,212
- Place of performance
- UKD33
- Procedure
- Restricted procedure
- Notice number
- 002008-2026
- Reference
- ocds-h6vhtk-06032d
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 72212481Sales or marketing software development services
Description
TPT are looking to award agreement for the procurement of a data platform solution (known as Single Customer View) the implementation of the platform and the ongoing managed service of the data platform. Additionally, TPT are also looking to award an agreement for the Managed Service of its current CRM solution. For the avoidance of doubt, a new CRM solution is not included in the scope of this requirement.
Lots (2)
| Lot | Description | CPV code | Amount |
|---|---|---|---|
| 1 | Lot A – Data Platform including Implementation and Managed Service | 48000000 Software package and information systems | — |
| 2 | Lot B – CRM Managed Service | 72212481 Sales or marketing software development services | — |
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Plinc Limited | — | — |
| Plinc Limited | — | — |
Official publications
- FTS · 002008-2026 · 9 January 2026
Other tenders from Transpennine Trains Limited
- VEAT Notice - Class 397 Train Services Agreement
- VEAT Notice - Provision of Cleaning and Environmental Services
- VEAT Notice - Class 397 Technical Support and Spares Supply
- Repair, maintenance and support services for Automatic Ticket Gate (ATG) systems across the TransPennine Express network
- Creative Services, Media Planning & Buying and Search Engine Optimisation
- Uniforms for TransPennine Trains Ltd
- Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)
- Provision of PSR Solution
- TPT134 - Single Customer View Data Platform & CRM - Implementation & Managed Service
- Uniforms for TransPennine Trains Ltd
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,146,212.
- Who is the buyer of this tender?
- The contracting authority is Transpennine Trains Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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