PRO005158-Services-Contract-System Integrator : Billing and CRM
- Published
- 23 September 2026
- Submission deadline
- 18 December 2026
- Estimated value
- £10,000,000
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 089879-2026
- Reference
- ocds-h6vhtk-077807
- Official source
- Official source
CPV codes
- 72227000Software integration consultancy services
- 72200000Software programming and consultancy services
- 72212445Customer Relation Management software development services
- 72263000Software implementation services
- 72265000Software configuration services
- 72300000Data services
Description
System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.
Official publications
- FTS · 089879-2026 · 23 September 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 18 December 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £10,000,000.
- Who is the buyer of this tender?
- The contracting authority is United Utilities Water Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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