The Provision of a Remote Support Tool on behalf of NHS Counter Fraud Authority

Amounts and figures

Description

The provision will provide improvements to the current screen sharing functionality within Microsoft Teams to provide remote support to users of the Technology Service Desk with the introduction of a dedicated remote-support tool. Providing interaction directly with service-user devices remotely and provide additional functionality, effectiveness and streamlining to technical support capabilities by dedicated, service-specific features expected by a dedicated remote support tool.

Awards

Official publications

• Digital Forms and Situational Reporting Platform (Aire Logic Limited - Forms4Health - Healthcare Forms)
  Published: 6 October 2026
• NHS CFA Market Engagement RFI - Resource & Capacity Management System
  Published: 14 September 2026
• The Provision of VMWARE Software Licence
  Published: 28 July 2026
• Curator Intelligence Hub on behalf of NHS Greater Manchester Integrated Care Board
  Published: 27 July 2026
• Network Services on behalf of Barton Peveril College
  Published: 27 July 2026
• The Provision of Internal Audit Services
  Published: 8 July 2026
• The Provision of Counter Fraud Services
  Published: 8 July 2026
• The Provision of Microsoft Enterprise Renewals (GP IT and Corporate Tenancies)
  Published: 22 June 2026
• The Provision of Vascular and Cardiac Surgery Service Reconfiguration on behalf of NHS Greater Manchester Integrated Care Board
  Published: 12 June 2026
• Workforce Intranet and External Engagement Platform on behalf of NHS Counter Fraud Authority (NHSCFA)
  Published: 27 April 2026

Previous and next from NHS Shared Business Services

• The Provision of IT Hardware (Laptops) on behalf of NHS Greater Manchester Integrated Care Board — 26 March 2026
• Enterprise Backup Solution on behalf of NHS Counter Fraud Authority (NHSCFA) — 12 March 2026
• DFU Digital Forensic Capability on behalf of NHS Counter Fraud Authority (NHSCFA) — 12 March 2026
• Contract Award- Provision of Snow Atlas Licences on behalf of NHS Greater Manchester Integrated Care Board — 6 March 2026
• Making Smoking History and Campaign Delivery On behalf of NHS Greater Manchester Integrated Care Board — 4 March 2026
• Contract Award- Vulnerability Scanning Software on behalf of NHS Counter Fraud Authority — 3 March 2026

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 27 February 2026. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £23,350.

Who is the buyer of this tender?

The contracting authority is NHS Shared Business Services (United Kingdom).

How can I bid for public tenders in the United Kingdom?

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