Specialist Social Care Assessment AI Tool - Direct Award via G-Cloud 14

Description

Durham County Council require the use of a purpose made AI tool for social workers to be utilised within AHS & CYPS to automate documentation using natural language processing and machine learning. This specific tool will record audio, transcribe the audio and produce a specialist summary based on a template designed to support Durham County Council's requirements. The system will be user friendly and simple to use for Social Workers with a varying technical skills and comfort. The system is a fully secure web based system that will not need any specialist software and can be used by any of the Council's devices such as Smart Phone, Laptops, Tablet and Hybrid Machines. Therefore a direct award via the G-Cloud 14 framework has been chosen in order to retain compatibility with the current standard tool being used by Social Workers in England.

Awards

Official publications

• Eckho IVR Renewal & Upgrade via RM6116
  Published: 3 November 2026
• Talkative Enterprise Platform Licence via RM6116
  Published: 3 November 2026
• 3985 - Standard Tenable.io Vulnerability Management
  Published: 14 October 2026
• Bowburn Development Route Options Assessment Report
  Published: 6 October 2026
• PCSA New Build and Refurbishment Works at Sacriston Fyndoune Proposed Special Education Needs and Disabilities (Send) School
  Published: 21 August 2026
• Family Healthy Weight Service
  Published: 29 June 2026
• Supplementary Substance Misuse Treatment and Recovery Services
  Published: 8 June 2026
• Supply and Install of Cold Applied Liquid Roofing System at Sedgefield Primary School
  Published: 1 May 2026
• Weardale Play Space Refurbishment
  Published: 14 April 2026
• Supplementary Substance Misuse Treatment and Recovery Services
  Published: 13 February 2026

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• Dell Services & Hardware - Further Competition via the NHSSBS DWS Framework ref SBS/19/AB/WAB/9411 — 16 June 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 15 May 2025, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Durham County Council (United Kingdom).

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