Provision of Tenant Satisfaction Surveys
- Published
- 26 September 2025
- Estimated value
- £108,100
- Place of performance
- UKL
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 060109-2025
- Reference
- ocds-h6vhtk-05299f
- Official source
- Official source
CPV codes
- 79311000Survey services
- 79342310Customer survey services
- 79342311Customer satisfaction survey
Description
Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ARP Research Ltd | — | — |
Official publications
- FTS · 060109-2025 · 26 September 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £108,100.
- Who is the buyer of this tender?
- The contracting authority is Caerphilly County Borough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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