PQ0510 - Further Support for Accessible Tourism - AWARD
Reference ocds-b5fd17-8bf9744b-0cbf-4872-be3f-d6846e96e310 · Birmingham City Council
Awarded to Mima Group Limited for £26,769.
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Description
Birmingham City Council would like to support the continued development of accessibility within Birmingham's visitor economy. To deliver this there is a requirement for an accessible tourism specialist with extensive experience of working with different types of visitor economy businesses. Birmingham's Visitor Destination Plan identified that there is a real opportunity for the city's visitor economy to improve accessibility, provide an inclusive welcome and tap into a new and potentially loyal customer base. The Support for Accessible Tourism workstream seeks to improve understanding, practises and customer service amongst businesses to ensure that customers with accessibility needs are welcomed and valued, whether they are residents, tourists or parents who require changing facilities. The Council developed an online 'Accessible Tourism Hub' featuring training webinars, information guides and toolkits to support visitor economy businesses in becoming more accessible. Launched in March 2023, the hub was welcomed by the sector but uptake has been slow with employers facing competing pressures such as the cost of living crisis, rising energy costs and a…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Mima Group Limited | £26,769 | 1 May 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 6d1cf188-b397-44af-8772-5e83837411ae-820625 | 27 January 2025 |
| Contracts Finder | 6d1cf188-b397-44af-8772-5e83837411ae-820625 | 27 January 2025 |
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