P2185 - Mediation services for social housing tenants and housing options

Description

The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options. The aim of the service is to contribute to city housing and Housing Options priorities of investigating complaints of Anti-Social Behaviour (ASB) in an impartial and professional manner in accordance with the respective ASB Policy and Procedure. We are providing victims and perpetrators of ASB, tools and support in order to explore root causes through an impartial third party who specialise in mediation and specialist coaching support to residents to reach an agreed set of actions to resolve or mitigate any issues. It will encourage resolution of family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy. There is a requirement for: o Mediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. …

Official publications

• P2185 - Mediation services for social housing tenants and housing options - AWARD
  Published: 17 July 2025
• P0795/014 - Street Activity Navigators - AWARD
  Published: 17 July 2025
• P0512_2024 - Direct Payment Support Services - AWARD
  Published: 7 March 2025
• PQ0551 - Circle of Friends Programme - AWARD
  Published: 7 March 2025
• PQ0545 - PfPP Phase 2 Project East Birmingham - AWARD
  Published: 5 February 2025
• P0550 - OPEN Application To Join A Flexible Contracting Arrangement For The Provision Of Placements In Residential Children's Homes
  Published: 4 February 2025
• PQ0489_2024 - Procurement of Battery Powered Tooling - AWARD
  Published: 27 January 2025
• PQ0510 - Further Support for Accessible Tourism - AWARD
  Published: 27 January 2025
• P0942_2024 - Community Engagement Partners - AWARD
  Published: 23 January 2025
• PQ0524 - Cultural Humility and Safety Training - AWARD
  Published: 23 January 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 26 February 2025, 12:00. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Birmingham City Council (United Kingdom).

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