Online trials to support User Empowerment
Reference ocds-b5fd17-cfbe06a0-dbe3-4ebf-975b-4c7d2da487c9 · OFCOM
Awarded to STRAT7 LIMITED for £50,942.
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Amounts and figures
Description
To explore eligible customers' reactions and appetite for a discount scheme in post and what the key features are to make a scheme useful. We would like to understand: which elements within a scheme are essential for a scheme to have value and what is nice to have, level of interest/potential take up among those likely to be eligible, and how that is influenced by different choices on the design of the scheme e.g. available offline versus online only, preferences around which postal services customers would need to be included, possible barriers to take up, e.g. having to provide personal details like name, address and dob so eligibility could be checked by RM with DWP, any concerns/ preferences with different access options e.g. if access to the scheme was only online - any preferences, concerns or barriers with this? If access was only via Royal Mail (online, phone or post) and not via a post office - any preferences, concerns or barriers with this? Is the ability to access the scheme 'offline' e.g. via post office, phone or post seen as essential and if so, which would be most favourable, preferences/ concerns towards how the discount is delivered to eligi…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| STRAT7 LIMITED | £50,942 | 12 March 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | f83c3591-90af-402c-95af-5460a5170653-840299 | 14 April 2025 |
| Contracts Finder | f83c3591-90af-402c-95af-5460a5170653-840299 | 14 April 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 10 February 2025, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £50,942.
- Who is the buyer of this tender?
- The contracting authority is OFCOM (United Kingdom).
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