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Awarded United Kingdom Services

Future NHS Workforce Solution (including Electronic Staff Record (ESR) Services)

Buyer: NHS Business Services Authority

Published
6 November 2025
Estimated value
£1,172,968
Place of performance
UKC22
Procedure
Restricted procedure
Lots
1
Notice number
071542-2025
Reference
ocds-h6vhtk-032866
Official source
Official source

CPV codes

Description

The Authority has procured a supplier to develop a new transformed integrated workforce management solution for the NHS in England and Wales. The current Electronic Staff Record (ESR) service includes HR and payroll; learning; talent management; Total Reward Statements and workforce reporting. It is supported by a supply of systems, support and auxiliary services that enable its effective utilisation. ESR currently pays over 1.9m NHS employees every month, equivalent to around five percent of the UK workforce. The future NHS workforce solution will fulfil the ambition of providing the NHS with a user centred digital workforce solution to empower people from both national and local organisations to carry out their roles effectively and efficiently, supporting them through their journey with the NHS. The supplier will manage the ESR service, transform, develop, implement and manage the future NHS workforce solution and once migration of user organisations completes, decommission the ESR service.

Awards

Awarded toAmountDate
Infosys Limited — —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,172,968.
Who is the buyer of this tender?
The contracting authority is NHS Business Services Authority (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.