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Prior notice United Kingdom Services

C443317 Pay the BSA by Card - Card IVR

Buyer: NHS Business Services Authority

Published
5 October 2026
Estimated value
£400,000
Place of performance
UK
Lots
1
Notice number
093986-2026
Reference
ocds-h6vhtk-07811a
Official source
Official source

CPV codes

Description

The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay. The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs.  The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026. The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £400,000.
Who is the buyer of this tender?
The contracting authority is NHS Business Services Authority (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.