Extension to Field Service for Above Ground Assets
- Published
- 2 December 2025
- Estimated value
- £7,426,310
- Place of performance
- UKD
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 078893-2025
- Reference
- ocds-h6vhtk-05eb71
- Official source
- Official source
CPV codes
- 48445000Customer Relation Management software package
- 72261000Software support services
Description
United Utilities Water Limited (United Utilities) has a requirement to replace its current system for planning, scheduling and otherwise managing field operations for issues arising in relation to United Utilities' portfolio of above ground assets. These above ground assets primary include treatment works, pumping stations and other assets that perform active processes in the management its clean water operations and waste water operations. As a result, United Utilities have worked with a Technology framework partner to identify and document a comprehensive set of requirements for a replacement system and to map those requirements against systems available in the market. As part of this, consideration was given to alignment to United Utilities' technology strategy, which includes maximising operational efficiencies, reduce technical complexity and risk whilst lowering operating costs by rationalising our technology estate where appropriate. United Utilities already have a system for planning scheduling and otherwise managing field operations in relation to its below ground assets. These below ground assets primarily include United Utilities' distribution network of water pipes,…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Salesforce Ltd | £7,426,310 | 1 December 2025 |
Official publications
- FTS · 078893-2025 · 2 December 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £7,426,310.
- Who is the buyer of this tender?
- The contracting authority is United Utilities Water Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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