Customer Contact Centre Cloud Platform
Reference ocds-b5fd17-2ccb4276-972b-4ce7-978c-a4e81818ffbf · London Borough of Enfield
Awarded to Kerv Experience Limited for £1,074,542.
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Amounts and figures
Description
This contract is for the Council's Customer Contact Centre Cloud Platform (Genesys CX3) It is being awarded following a further competition under Crown Commercial Services Framework RM6116 Network Services 3 - Lot 4c, Contact Centre Services. The contract will be for an initial period of 3 years with the option to extend for a period of 2 further years.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Kerv Experience Limited | £1,074,542 | 11 December 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | aa69c5f2-981b-43dc-bc87-7219063b741f-819459 | 22 January 2025 |
| Contracts Finder | aa69c5f2-981b-43dc-bc87-7219063b741f-819459 | 22 January 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 12 September 2024, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £1,000,000.
- Who is the buyer of this tender?
- The contracting authority is London Borough of Enfield (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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