Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
National Transport Authority_1149
Open until 9 November 2026, estimated value €5,242,299.
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Amounts and figures
Description
The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform support and maintenance, system administration, configuration and development services, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, integrations with third-party systems and transition services. The contract will support the ongoing operation, maintenance and enhancement of the NTA’s ServiceNow environment and facilitate future platform developments and service improvements. The Services may include the provision of specialist ServiceNow resources and consultancy services as required throughout the contract term. Full details of the requirements are set out in the procurement documentation. The initial contract term is two years, with the option to extend for up to three additional periods of one year each, gi…
Modifications
- Tender deadline updated to 12:00 on 9th November 2026. Clarification deadline updated to 12:00 on 30th October 2026.
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00750025-2026 | 29 October 2026 |
| OJS | 210/2026 | 29 October 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 9 November 2026, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €5,242,299.
- Who is the buyer of this tender?
- The contracting authority is National Transport Authority_1149 (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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