Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances
- Published
- 5 October 2026
- Submission deadline
- 5 November 2026, 12:00
- Estimated value
- €5,242,299
- Place of performance
- IE061
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 00684805-2026
- Reference
- 73548dce-40d4-4da5-adeb-cfd91daed773
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
- 48000000Software package and information systems
- 48780000System, storage and content management software package
- 48781000System management software package
- 48783000Content management software package
- 48810000Information systems
- 48900000Miscellaneous software package and computer systems
- 48920000Office automation software package
Description
The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform support and maintenance, system administration, configuration and development services, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, integrations with third-party systems and transition services. The contract will support the ongoing operation, maintenance and enhancement of the NTA’s ServiceNow environment and facilitate future platform developments and service improvements. The Services may include the provision of specialist ServiceNow resources and consultancy services as required throughout the contract term. Full details of the requirements are set out in the procurement documentation. The initial contract term is two years, with the option to extend for up to three additional periods of one year each, gi…
Official publications
- TED · 00684805-2026 · 5 October 2026
- OJS · 192/2026 · 5 October 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 5 November 2026, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €5,242,299.
- Who is the buyer of this tender?
- The contracting authority is National Transport Authority_1149 (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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