Provision of an Online Consultation Platform Application
Commission for Regulation of Utilities
Awarded to CiviQ. Estimated value: €140,000.
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Amounts and figures
Description
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business, by ensuring safe, secure and sustainable energy and water supplies at a reasonable cost. CRU is seeking a provider of an online consultation platform with proven experience of customising and integrating that platform for clients, to provide consultation, licensing, setup, configuration, and integration of the platform. In consultations, we typically ask specific questions about our intended course of action. Consultations are open for a set period of time and move through a series of stages: upcoming, open, closed (awaiting decision) and closed (with decision). Occasionally, we may also use surveys to gather information. On submission of responses, CRU teams prepare reports summarising submissions to inform Commission decisions. The new consultation platform is expected to improve respondents' user experiences while also making it …
Award criteria
| Type | Criterion | Weight |
|---|---|---|
| Cost | In order to conduct the cost assessment, Tenderers are required to submit a fixed price for the initial contract period (36 months). | — |
| Quality | Quality of Approach to Service Delivery | — |
| Quality | Functionality Delivery | — |
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| LOT-0001 | CiviQ | — | 8 February 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00192990-2024 | 2 April 2024 |
| OJS | 65/2024 | 2 April 2024 |
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €140,000.
- Who is the buyer of this tender?
- The contracting authority is Commission for Regulation of Utilities (European Union).
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- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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