Provision of a Case Management System and Reporting Solution for Fiosrú
Fiosrú - Office of the Police Ombudsman
Prior notice.
Interested in tenders like this? Get the next tenders like this one published in the European Union by email. Free, no card needed.
Amounts and figures
Description
Fiosrú requires a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner as well as promoting confidence in the process for resolving complaints and in investigations. The procurement of a new CMS is a foundational part of Fiosrú’s Digital Roadmap whereby it is intended that digital and data systems will be used to drive secure, efficient and innovative delivery with the goal of being digital by default. The CMS will serve as the main platform for the Complaints and Investigations Directorate which currently comprises of circa 100 staff. However, other business units which form part of the Administration Directorate such as the Statutory Review Unit, the Legal Services Unit and the Data Protection Unit will also access and use the CMS and will require separate and distinct workflows. Fiosrú has adopted a hybrid working model with the majority of staff based in Dublin with offices also in Cork and Longford. Investigative staff, due to the nature of their work, frequently work in the field conducting enquiries.
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 253622-2026 | 14 April 2026 |
| OJS | 72/2026 | 14 April 2026 |
Other tenders from Fiosrú - Office of the Police Ombudsman
See the buyer →- Provision of a Case Management and Reporting Solution and Related Services Published: 4 November 2026
- PMC for a Digital Evidence Management System for Fiosrú Published: 14 July 2026
- Intention to Extend Contract with Ingenuity IT Solutions Published: 21 November 2025
- Request for Tender - Investigative Interviewing Training and Consulting Services Published: 29 August 2025
Similar open tenders
- Tender No 20 SIEM-SOC Solution 2026
- Single Party Framework Agreement for the supply of Atlassian Cloud Services and Associated Products
- Establishment of Consultant Panel for Enhancing Processes, Systems, Teams, and Structures under title III ser…
- Request (Call) for Tenders for the provision of a Maritime Data Analysis System.
- Open Competition for the Brokensong Web Page creation 543
- Request for Tender for Website Optimisation, Hosting, Maintenance, Support and Development Services
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Fiosrú - Office of the Police Ombudsman (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the European Union. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Create a free account and receive new public tenders published in the European Union that match your business, every day.