Provision of a Case Management and Reporting Solution and Related Services
Fiosrú - Office of the Police Ombudsman
Open until 30 November 2026, estimated value €12,500,000.
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Amounts and figures
Description
The focus for the procurement is on the delivery of a solution (referred to as CMS or Case Management System) based on a pre-existing platform/solution that is capable of being readily configured to meet the specific needs of Fiosrú , which will replace the existing systems to provide Fiosrú with a modern platform that not only supports the management of cases but also strengthens the organisation's ability to meet its strategic priorities of dealing with complaints in a timely, efficient and effective manner and promoting confidence in the process for resolving complaints and in investigations. The Case Management System will allow for the generation of key, accurate reports that will inform the organisation of its efficiency but also will identify trends and patterns in complaint types.
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 766932-2026 | 4 November 2026 |
| OJS | 214/2026 | 4 November 2026 |
Other tenders from Fiosrú - Office of the Police Ombudsman
See the buyer →- PMC for a Digital Evidence Management System for Fiosrú Published: 14 July 2026
- Provision of a Case Management System and Reporting Solution for Fiosrú Published: 14 April 2026
- Intention to Extend Contract with Ingenuity IT Solutions Published: 21 November 2025
- Request for Tender - Investigative Interviewing Training and Consulting Services Published: 29 August 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 30 November 2026, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €12,500,000.
- Who is the buyer of this tender?
- The contracting authority is Fiosrú - Office of the Police Ombudsman (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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