Galway City Council - Customer Case Management and Enterprise Resource Planning platform
Buyer: Galway City Council_268
Awarded to Spanish Point Technologies Ltd for €600,000.
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Lots
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Bids received
Description
The core solution comprises of a Customer Relationship Management System (CRM), Customer Web Portal, Online Forms Platform, Workflow, Integrations, Mobile Apps, Reports Dashboard and Knowledge Base.
Award criteria
- Quality — Most Economically Advantageous Tender (MEAT)
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Spanish Point Technologies Ltd | €600,000 | 13 March 2025 |
Official publications
- TED · 00329394-2025 · 22 May 2025
- OJS · 98/2025 · 22 May 2025
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