ENQEIR912 - IT Managed Service Helpdesk
Closed. Submission deadline: 16 December 2024. Estimated value: €14,800,000.
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Amounts and figures
Description
EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards. The agreement is for 2 years with the option to extend annually for a further 6 years (8 years in total) the estimated value includin…
Performance conditions
- Please refer to PQQ document
Official publications
| Medium | Reference | Date |
|---|---|---|
| TED | 00692765-2024 | 14 November 2024 |
| OJS | 222/2024 | 14 November 2024 |
Other tenders from EirGrid plc
See the buyer →- ENQEIR912 - IT Managed Service Helpdesk Published: 15 July 2026
- ENQEIR451 - Software Solutions and/or Services for the Implementation of the I-SEM Published: 8 April 2026
- EDIL / BRADY 2024-2026 - Variation agreement between EirGrid PLC and Brady Energy UK Limited for the EDIL and OLDT systems Published: 28 January 2026
- ENQEIR815 - Demerger Consultants (EirGrid Led) Published: 12 March 2025
- ENQEIR815 - Demerger Consultants (EirGrid Led) Published: 29 January 2025
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- ENQEIR451 - Software Solutions and/or Services for the Implementation of the I-SEM Published: 17 December 2024
- EDIL / BRADY 2024-2026 - Variation agreement between EirGrid PLC and Brady Energy UK Limited for the EDIL and OLDT systems Published: 2 December 2024
- ENQEIR708 - Multi-party Framework for the Provision of IT Services Published: 26 November 2024
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 16 December 2024, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is €14,800,000.
- Who is the buyer of this tender?
- The contracting authority is EirGrid plc (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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