ENQEIR912 - IT Managed Service Helpdesk
Buyer: EirGrid plc
- Published
- 15 July 2026
- Estimated value
- €14,800,000
- Place of performance
- IE061
- Procedure
- Negotiated procedure
- Lots
- 1
- Notice number
- 00489506-2026
- Reference
- 53fe20c3-9a39-493d-bcce-84aa7383b671
- Official source
- Official source
CPV codes
- 72500000Computer-related services
- 72600000Computer support and consultancy services
- 72700000Computer network services
- 72222300Information technology services
Description
EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards. The agreement is for 2 years with the option to extend annually for a further 6 years (8 years in total) the estimated value includin…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| TATA CONSULTANCY SERVICES IRELAND LIMITED | — | — |
Official publications
- TED · 00489506-2026 · 15 July 2026
- OJS · 134/2026 · 15 July 2026
Other tenders from EirGrid plc
- ENQEIR451 - Software Solutions and/or Services for the Implementation of the I-SEM
- EDIL / BRADY 2024-2026 - Variation agreement between EirGrid PLC and Brady Energy UK Limited for the EDIL and OLDT systems
- ENQEIR815 - Demerger Consultants (EirGrid Led)
- ENQEIR815 - Demerger Consultants (EirGrid Led)
- ENQEIR781 - All Island Metering System
- ENQEIR931 Design and Print Services
- ENQEIR451 - Software Solutions and/or Services for the Implementation of the I-SEM
- EDIL / BRADY 2024-2026 - Variation agreement between EirGrid PLC and Brady Energy UK Limited for the EDIL and OLDT systems
- ENQEIR708 - Multi-party Framework for the Provision of IT Services
- ENQEIR708 - Multi-party Framework for the Provision of IT Services
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is €14,800,000.
- Who is the buyer of this tender?
- The contracting authority is EirGrid plc (European Union).
- How can I bid for public tenders in the European Union?
- Bids are submitted through the official public procurement portal in the European Union. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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