West Midlands Combined Authority - Direct Debit System Replacement Programme
Reference ocds-b5fd17-8a283212-8821-4411-816c-a582f97f5b69 · West Midlands Combined Authority
Prior notice.
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Description
West Midlands Combined Authority are looking to complete Pre Market Engagement for the review of its Direct Debits System to understand the current market. Transport for West Midlands, apart of WMCA are seeking an external replacement, preferably off-the-shelf solution for its Direct Debit System. Transport for West Midlands (TfWM) plays a crucial role in coordinating and promoting public transport services across the West Midlands metropolitan county in England. TfWM's customer services include bus, rail, metro and it is expanding to greener transportation including scooters and bikes. The Direct Debit scheme is a critical part of this and is key to creating as seamless a transition for customers to travel from A-B with relative ease. While there are complexities in the infrastructure of the transport network, the goal is to minimise the impact of this to our customers thus becoming a seamless transition for Direct Debit handling and ability to travel at their convenience. The WMCA will be hosting a webinar to provide potential delivery partners with more information about the opportunity to replace the current Direct Debit System . The date for the webinar is shown be…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 9aa1ca57-b7a9-4c1b-8e32-d8f2e8f4d630-764281 | 4 July 2024 |
| Contracts Finder | 9aa1ca57-b7a9-4c1b-8e32-d8f2e8f4d630-764281 | 4 July 2024 |
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