Water Matters & NAV Survey

Published

2 February 2026

Submission deadline

27 February 2026

Estimated value

£800,000

Place of performance

UK

Procedure

Open procedure

Lots

1

Documents

1

Notice number

009175-2026

Reference

ocds-h6vhtk-0614b6

Official source

Official source

CPV codes

• 73110000Research services
• 73210000Research consultancy services
• 79312000Market-testing services
• 73000000Research and development services and related consultancy services

Description

This tender is for the establishment, management and operation of a contract to deliver our long-running, large-scale tracking survey of household water and sewerage customers in England & Wales (‘Water Matters’), with an additional, specific remit for the survey to also now include customers of independent New Appointments and Variations (NAVs) companies. These are limited companies which provide a water and/or sewerage service to customers in an area which was previously provided by the incumbent monopoly provider, and in doing so take on the same duties and responsibilities as the previous, incumbent company.

Official publications

• FTS · 009175-2026 · 2 February 2026

Other tenders from CCW

• Smart Metering Longitudinal Research · 14 August 2026
• Third Party Intermediary Research · 10 July 2026
• Creative & Digital Design Framework · 13 February 2026
• Establishment and Management of Water Industry Consumer Panels in England and Wales · 7 November 2025
• CCW Recruitment Partner Renewal 2025 · 24 October 2025
• Consumer focused smart metering journeys · 6 October 2025
• Water Voice - Flexible Quant and Qual · 17 September 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 27 February 2026. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £800,000.

Who is the buyer of this tender?

The contracting authority is CCW (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.