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Awarded United Kingdom Services

Establishment and Management of Water Industry Consumer Panels in England and Wales

Buyer: CCW

Published
7 November 2025
Estimated value
£799,132
Place of performance
UKC
Procedure
Open procedure
Lots
1
Notice number
072154-2025
Reference
ocds-h6vhtk-0506ed
Official source
Official source

CPV codes

Description

CCW intends to appoint a Supplier to establish, manage and operate 16 independent water industry consumer panels across England and Wales; one panel for each water company in accordance with the Water (Special Measures) Act 2025 . These panels will consist of domestic water and wastewater consumers. They will be used to provide regular feedback on the performance of water companies and other issues of concern to water consumers such as value for money, billing, environmental concerns and support for vulnerable consumers. The panels will engender an understanding of consumer's views on issues of concern to domestic water consumers and identify service improvements consumers want from water companies.

Awards

Awarded toAmountDate
TAYLOR MCKENZIE RESEARCH & MARKETING LTD. £799,132 —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £799,132.
Who is the buyer of this tender?
The contracting authority is CCW (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.