Water Affordability Customer Research 2024
Reference ocds-b5fd17-bbad6a2f-ae5b-4668-88a9-f7a2ee9b050c · Consumer Council for Water
Contract modification. Estimated value: £120,000.
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Amounts and figures
Description
The supplier is required to undertake research with customers and consumers of water and sewerage companies in England and Wales to establish: - what holding water companies and their executives to account for the delivery of everyday services means to water customers, how this should be done, by whom, and what customers want from it - how to make this process accessible and engaging for a wide range of people to take part in what they feel is important for their water company to ask about or consult them on, in order to feed into and improve the everyday services (business as usual) they receive and five year water company business plans and how this should be done, including how they should be supported to participate in decision making with companies. - what they feel they are sensibly able to contribute to, to provide meaningful input to inform every day services and planning for future water and sewerage services and bills - identification of alternative approaches to direct customer engagement and out of these, which would be acceptable to customer and how this would fit into business planning - an output of this will be a set of principles and supporting models for…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | ef35365d-8451-4577-b7ae-b67f28e4df3f-785112 | 13 September 2024 |
| Contracts Finder | ef35365d-8451-4577-b7ae-b67f28e4df3f-785112 | 13 September 2024 |
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- Testing The Waters 2024 Published: 20 December 2023
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 27 September 2024, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £120,000.
- Who is the buyer of this tender?
- The contracting authority is Consumer Council for Water (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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