Visa and Citizenship Application Services - Lot 5 - United Kingdom
Reference ocds-b5fd17-5fdd3b16-b67d-4f25-ac03-a743a8a50355 · Home Office
Awarded to Teleperformance Contact Limited for £163,000,000.
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Amounts and figures
Description
The Secretary of State for the Home Department, acting through UK Visas and Immigration (UKVI), is the Authority seeking to procure a global network of Visa and Citizenship Application Service (VCAS) Centres, in support of Home Office activity across both UKVI and Her Majesty's Passport Office (HMPO). This procurement was formerly referred to as Future Supplier Services. UKVI is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally. UKVI's vision is to be a world-leading immigration service working for a safe and prosperous UK. To that end, two of our key missions are to deliver world-class customer service and to control migration. UKVI's challenge is to transform services in a way that enhances customer experience and controls outcomes. To achieve this, the VCAS requirements will cover the following activities: - Provision of VCAS Centres (infrastructure and people) - Appointment booking - Priority / added-value services - Fees - Identity check and document verification - Document up…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Teleperformance Contact Limited | £163,000,000 | 16 October 2023 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | a49f2369-ba98-4705-8b8b-62020d10146d-697964 | 14 November 2023 |
| Contracts Finder | a49f2369-ba98-4705-8b8b-62020d10146d-697964 | 14 November 2023 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 10 January 2023, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £163,000,000.
- Who is the buyer of this tender?
- The contracting authority is Home Office (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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