User research, usability and journey testing
Buyer: NS&I
Awarded to Optimal Workshop for £15,833.
£15,833
Estimated value
1
Lots
Description
NS&I requires the procurement of the user research tool to support internal user research, usability testing and evidence-based service improvement. The platform will enable NS&I to conduct unmoderated research with customers and consumers (non-customers), helping teams evaluate digital services, customer journeys and content.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Optimal Workshop | £15,833 | — |
Official publications
- FTS · 096332-2026 · 13 October 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £15,833.
- Who is the buyer of this tender?
- The contracting authority is NS&I (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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