UK_2022_Professional Services Business Process Outsourcing
Buyer: British Council
- Published
- 20 October 2023
- Estimated value
- £78,310,000
- Place of performance
- UK
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 031071-2023
- Reference
- ocds-h6vhtk-02fd58
- Official source
- Official source
CPV codes
- 75100000Administration services
- 72600000Computer support and consultancy services
- 79631000Personnel and payroll services
- 71620000Analysis services
- 72240000Systems analysis and programming services
- 72610000Computer support services
- 79211120Sales and purchases recording services
- 79999000Scanning and invoicing services
Description
The impact of the Covid-19 pandemic was felt by businesses across the globe. British Council was not immune to this impact and had to reduce costs, streamline processes, use more digital tools, and introduce much greater standardisation. A key lever being explored for this transformation was to partner with a third-party company with expertise in these areas to deliver some aspects of professional services. Four key global professional services functions (including their corresponding operations delivered from the shared service centre in India) were identified for this. These included the Human Resources (HR), Finance, Procurement and Digital and Technology (IT) services. Competitive dialogue route to procurement was followed to reach to a final selected bidder.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Tata Consultancy Services UK Limited | — | — |
Official publications
- FTS · 031071-2023 · 20 October 2023
Other tenders from British Council
- DPS PTP for IELTS East Asia 2025
- 2025 - IELTS Partner Testing Points for Turkey
- 2025 GE Construction Serv DPS
- 2025 Dps ATC Eu Aptis Esol Italy
- 2025 DPS EU IELTS PTP South East Cluster
- 2025 Dps Aptis Esol North cluster
- Market Engagement for Higher Education Experts
- UK_438- Healthcare Insurance Global Benefits Management
- EOL AI Customer Chat Bot
- UK_331 - Trapped Cash Solution (Global Payment Service Provider (PSP)) - Rev 2
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £78,310,000.
- Who is the buyer of this tender?
- The contracting authority is British Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.