EOL AI Customer Chat Bot
Buyer: British Council
- Published
- 7 February 2025
- Estimated value
- £200,000
- Place of performance
- UK
- Lots
- 1
- Notice number
- 004226-2025
- Reference
- ocds-h6vhtk-04dcea
- Official source
- Official source
CPV codes
- 48445000Customer Relation Management software package
- 48481000Sales or marketing software package
Description
British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.At any point during the student’s journey, they may need assistance and guidance for:Getting started and where to go next, how to navigate the siteGuidance through the sign up/registration processAnswering common questions on services, policies, offersBeing able to handle questions in different languages and to respond in that languageProduct suggestions based on history and user preferencesPersonalised promotions/discountsAllowing the user to provide feedback and to also include short surveysCurrent monthly website traffic: ~800,000 visitors
Official publications
- FTS · 004226-2025 · 7 February 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £200,000.
- Who is the buyer of this tender?
- The contracting authority is British Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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