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Prior notice United Kingdom Supplies

EOL AI Customer Chat Bot

Reference ocds-h6vhtk-04dcea · British Council

Prior notice. Estimated value: £200,000.

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Amounts and figures

£200,000
Estimated value
1
Lots

Description

British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.At any point during the student’s journey, they may need assistance and guidance for:Getting started and where to go next, how to navigate the siteGuidance through the sign up/registration processAnswering common questions on services, policies, offersBeing able to handle questions in different languages and to respond in that languageProduct suggestions based on history and user preferencesPersonalised promotions/discountsAllowing the user to provide feedback and to also include short surveysCurrent monthly website traffic: ~800,000 visitors

Official publications

MediumReferenceDate
FTS 004226-2025 7 February 2025

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £200,000.
Who is the buyer of this tender?
The contracting authority is British Council (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.