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Closed United Kingdom Services

Ticketing and Membership Systems Services 2025

Buyer: British Film Institute

Published
6 October 2025
Estimated value
£1,200,000
Place of performance
UKI
Procedure
Restricted procedure
Lots
1
Documents
1
Notice number
062598-2025
Reference
ocds-h6vhtk-05a8ee
Official source
Official source

CPV codes

Description

This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,200,000.
Who is the buyer of this tender?
The contracting authority is British Film Institute (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.