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Prior notice United Kingdom Supplies

The Provision of remote condition monitoring (RCM) solution for passenger facing lifts

Buyer: NETWORK RAIL INFRASTRUCTURE LIMITED

Published
13 January 2026
Estimated value
£1,500,000
Place of performance
UK
Lots
1
Notice number
002683-2026
Reference
ocds-h6vhtk-0604ae
Official source
Official source

CPV codes

Description

Network Rail are investigating the potential to procure a portfolio-wide remote condition monitoring (RCM) solution for our passenger facing lifts (1379) that delivers reliable, real-time data and integrated emergency communication. Our current system has proven unreliable and costly to upgrade, with persistent issues such as inconsistent data reporting and dependency on complex phone line connections managed by third parties. These limitations lead to prolonged fault diagnosis, increased downtime, and a poorer passenger experience. Our objective is to replace this fragmented approach with a single, standardised solution that simplifies communications, accelerates fault resolution, and supports data-driven maintenance through integration with existing platforms like salesforce. This will improve reliability, enhance safety, and provide customers with confidence in live lift information while reducing operational complexity and cost. Key requirements: RCM that has the ability to interface with any lift controller type Provision of an API feed that can be integrated with Network Rail's downstream systems 24/7 support of the data feed Monitoring of autodialler status with the abili…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £1,500,000.
Who is the buyer of this tender?
The contracting authority is NETWORK RAIL INFRASTRUCTURE LIMITED (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.