T0533 Connecting the country: Future customer levels of service
Reference ocds-b5fd17-0e5a678b-cfaa-4c60-a87d-dbe1e8107cb0 · National Highways
Awarded to Ove Arup & Partners Ltd for £249,818.
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Amounts and figures
Description
The overall objectives of the Connecting the Country (CTC): Future Customer Levels of Service (LOS) programme is to develop the thinking and detail behind the concept introduced within CTC published in May 2023. The LOS programme is aiming to provide exceptional service and meet customer expectations regardless of where they are travelling on the SRN while recognising that customers have different needs on different parts of the network. The LOS programme aims to set out and test Levels of Service for the SRN. LOS are expected to be based on 6 of the 9 CTC Focus Areas. The LOS concept has been well received internally and externally but more work is required to fully detail out the proposed LOS based on CTC focus areas and our Route Strategy objectives. The LOS concept needs to be socialised with Subject Matter Experts as part of our CTC Steering Group and pilot corridors to be tested. The programme will culminate in a delivery and implementation plan of proposed LOS on the SRN working with the National Highways' Transformation team and approved at Exec level.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Ove Arup & Partners Ltd | £249,818 | 7 February 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | c109de20-377d-4818-8224-a751717a45bb-724552 | 19 February 2024 |
| Contracts Finder | c109de20-377d-4818-8224-a751717a45bb-724552 | 19 February 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 16 January 2024, 19:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £249,818.
- Who is the buyer of this tender?
- The contracting authority is National Highways (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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