Supervision Billing: Direct Debit Service
Reference ocds-b5fd17-d9a0a432-126c-40a7-bee8-08c1b537420a · Ministry Of Justice
Awarded to ALLPAY LIMITED for £52,704.
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Amounts and figures
Description
At the Office of the Public Guardian (OPG) we are in the process of taking our Supervision billings and payments processes in-house. We have identified that we will be required to continue outsourcing our direct debit instructions to a supplier, given the volumes of direct debits we process each year (currently 11K approximately). OPG Supervision bills approximately 63K customers at account set up, then annually for our services, until the closure of their accounts (upon which a final fee may also be billed). Current direct debits are around 11K per year. Almost all of this number relate to the collection of annual fees. The annual fees are charged at the start of each new financial year, meaning there is a spike in customers setting up direct debits at that time, as well as a spike in collections. We are seeking a supplier to handle our collections for direct debit customers, as well as refunds for our direct debit and BACS customers. We wish to process these transactions via the supplier through an API and require an experienced and reliable technical partner. This requirement would be for a duration of three (3) years, unless extended under clauses within the contract
Awards
| Awarded to | Amount | Date |
|---|---|---|
| ALLPAY LIMITED | £52,704 | 3 December 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | d54038ad-3cb3-4819-a191-e01b18d2b388-809183 | 18 December 2024 |
| Contracts Finder | d54038ad-3cb3-4819-a191-e01b18d2b388-809183 | 18 December 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 19 July 2024, 15:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £52,704.
- Who is the buyer of this tender?
- The contracting authority is Ministry Of Justice (United Kingdom).
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