Social Media CRM Tool

Amounts and figures

Description

Call of contract for Social Media Monitoring Tool - off-the-shelf" tool that can provide both social media CRM and engagement monitoring to enable us to effectively handle large volumes of queries received through our corporate social media accounts, and to track and evaluate the success of our proactive engagement activities on social media. This procurement was undertaken via Crown Commercial G Cloud 13 RM1557.13 - Lot 2 Cloud Services The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Total awarded value is the maximum of all charges. Contract reference: CQC EP&S 033 Updated 25.02.2025 Correction in the original notice Section name: Contract summary Place corrected: Value of contract Instead of Value: £63,600 to £83,333 Read Value: £63,600 to £94,400 Place corrected: Contract end date Instead of Date: 30 April 2025 Read Date: 30 April 2026 Section name: Description Instead of Text: The contract is awarded for 24 months with no option to extend Read: The Contract is awarded for an initial period of 24 months with an option to extend for up to 12 months. Section name: Award information Place corre…

Awards

Official publications

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  Published: 15 December 2025
• CRM Application Support & Development
  Published: 2 December 2025
• Intangible Asset Valuation
  Published: 28 November 2025
• Managed Hosted Infrastructure Services
  Published: 29 October 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 24 February 2023, 12:00. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £95,400.

Who is the buyer of this tender?

The contracting authority is Care Quality Commission (United Kingdom).

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