Smartcard Refresh Work

Amounts and figures

Description

For the continuation and completion of residual tasks related to the 'Swift Refresh Programme'. The supplier will be expected to provide project management services for the programme's delivery, transition and go-live activities. Additional information: This is a retrospective call off for services provided by the supplier related to WMCAs 'Swift Refresh Programme', designed to update and improve its back-end customer management system and user interfaces (i.e., website and mobile app). This call off enables continuity of service for residual tasks that remained outstanding following the end of a previous contract. All work is due for completion by June 2026 when the SWIFT refresh goes live. The call off was completed via WMCA's Smartcard Framework which was established under PCR 2015 regulations.

Awards

Official publications

• Park Map Licenses Renewal
  Published: 15 October 2026
• Transport for West Midlands - Consultancy Support - Project Manager
  Published: 9 October 2026
• PRT-TfWMBF-ESG-2026-0006
  Published: 9 October 2026
• Provision of Services for AMS-HOPS and Part 11
  Published: 1 October 2026
• MiRANDA Projects - Coventry/Leicester/Nottingham
  Published: 1 October 2026
• The Fares, Ticketing & Retail Subject Matter Expert
  Published: 28 September 2026
• Legal Support for the Acquisition & Disposal of Land
  Published: 8 September 2026
• Customer Workstream Leadership - West Midlands Bus Franchising Programme
  Published: 10 July 2026
• Legal Support for Housing Development Grant Agreements
  Published: 25 June 2026
• Sports Quarter Parliamentary Agents
  Published: 16 June 2026

Previous and next from West Midlands Combined Authority

• cEMV Contactless Payment Broker Project Phase 4 - Consultancy Support — 23 April 2026
• Hyper Converged Infrastructure — 20 April 2026
• Transport for West Midlands Integration Review — 10 April 2026
• Technical Consultant for Programme Delivery — 13 March 2026
• Programme Manager Services - Swift PAYG on Rail Programme — 13 March 2026
• Messages for Portable Variable Message Signs (PVMS) Licence Renewal Maintenance Service and On-Going Purchase of Units — 9 March 2026

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 30 June 2025, 17:00. Check the official source, as dates can be modified.

What is the estimated value of this tender?

The estimated value published by the buyer is £170,000.

Who is the buyer of this tender?

The contracting authority is West Midlands Combined Authority (United Kingdom).

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