Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
Buyer: NS&I
- Published
- 6 December 2023
- Estimated value
- £275,959,714
- Place of performance
- UK
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 035979-2023
- Reference
- ocds-h6vhtk-033285
- Official source
- Official source
Description
This procurement is for a strategic supplier of managed services to support, deliver and integrate contact centre services, including the provision of Assisted Digital capabilities, supporting customers through digital self-service and customer journeys to perform on their behalf when needed to support vulnerable and digitally excluded customers.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Sopra Steria | — | — |
Official publications
- FTS · 035979-2023 · 6 December 2023
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £275,959,714.
- Who is the buyer of this tender?
- The contracting authority is NS&I (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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