QUALITATIVE RESEARCH - BRITISH SIGN LANGUAGE USERS ON RAIL
Buyer: Transport Focus
- Published
- 23 December 2025
- Submission deadline
- 15 January 2026
- Estimated value
- £60,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 2
- Notice number
- 085937-2025
- Reference
- ocds-h6vhtk-05fcce
- Official source
- Official source
CPV codes
- 73110000Research services
Description
Specification / deliverables The appointed supplier will work with Transport Focus and SISJ partners to design and deliver qualitative research addressing how BSL users want to receive passenger information across rail environments. If quantitative work is also considered to be feasible, then we would consider also including this. The areas to be covered are: Access and preferences • How BSL users prefer to access information across station, onboard and digital channels. • What constitutes an acceptable and desirable minimum viable product (MVP) for BSL provision. Content and language considerations • Expectations around regional BSL dialects and whether a single "universal" version is acceptable. • Preferences regarding interpreter choice, including lived experience of deafness. • Views on consistency versus localisation of BSL content. Physical and digital delivery • Expectations for placement, prominence and visibility of BSL information within station environments. • Integration with existing screens, boards or digital platforms. Technology and innovation • Perceptions of AI-generated BSL (including avatar-based and hybrid approaches). • Acceptability of AI in different contex…
Official publications
- FTS · 085937-2025 · 23 December 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 15 January 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £60,000.
- Who is the buyer of this tender?
- The contracting authority is Transport Focus (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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