Provision of Customer Service Training
Reference ocds-b5fd17-083680ed-a60d-46c2-96de-d241d86956c2 · Moat Homes Limited
Awarded to MARY GOBER INTERNATIONAL LIMITED for £128,750.
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Amounts and figures
Description
We are seeking a training provider to design and deliver a customer service programme to all 440 of our employees and approximately 40 people from our outsourced repairs contractor. The key objectives for this programme are to: • Build a new customer centric culture that supports our Customer Pioneer Strategy. This includes being more empathetic, building trust, being accountable and listening. • Ensure colleagues are able to integrate Moat's professional behaviours into their approach to customer service • Increase customer satisfaction and employee engagement metrics
Awards
| Awarded to | Amount | Date |
|---|---|---|
| MARY GOBER INTERNATIONAL LIMITED | £128,750 | 20 December 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | db7c755e-583d-4a42-8b59-866669015123-717739 | 26 January 2024 |
| Contracts Finder | db7c755e-583d-4a42-8b59-866669015123-717739 | 26 January 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 24 October 2023, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £128,750.
- Who is the buyer of this tender?
- The contracting authority is Moat Homes Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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