Prisoner Telephony Services – Bridging Agreement
Buyer: Ministry of Justice
- Published
- 10 September 2026
- Estimated value
- £94,620,000
- Place of performance
- UK
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 085787-2026
- Reference
- ocds-h6vhtk-066032
- Official source
- Official source
CPV codes
- 64200000Telecommunications services
- 32412100Telecommunications network
- 32500000Telecommunications equipment and supplies
- 32551400Telephone network
- 32550000Telephone equipment
- 32552130Public telephones
- 32410000Local area network
- 72710000Local area network services
Description
This direct award procurement is a concession contract to continue the existing prisoner telephony service for the prisons in England and Wales which are run by HM Prison and Probation Service. The Bridging Agreement is drafted as an extension/contract change notice to the current PTS contract. The prisoner telephony service (PTS) is currently provided by British Telecommunications Limited (company number 01800000) (BT) in the prisons in England and Wales which are run by HM Prison and Probation Service and has been for several years. The ability for prisoners to maintain relationships with family and friends is critical as it contributes to prisoners’ wellbeing, order and discipline, rehabilitation, and a reduction in the likelihood of reoffending. The main communication channel in use currently is voice calls, provided by the PTS. PTS is a critical service which allows prisoners to make phone calls to approved contact numbers using a unique personal identification number (PIN). The PTS scope includes use of in-cell phones, wing phones, mobile PIN phones and staff to cell phones. This direct award, known as the Bridging Agreement, will bridge the period between 1 June 2027 (the…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| BT PLC | £94,620,000 | 7 September 2026 |
Official publications
- FTS · 085787-2026 · 10 September 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £94,620,000.
- Who is the buyer of this tender?
- The contracting authority is Ministry of Justice (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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