Out of Hours Service
Buyer: CORNERSTONE HOUSING LIMITED
- Published
- 2 September 2026
- Estimated value
- £60,000
- Place of performance
- UKK4
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 083178-2026
- Reference
- ocds-h6vhtk-06f09f
- Official source
- Official source
Description
The services provided will either be a fully out-sourced solution to deliver all reactive maintenance works or as a top up service to existing in house teams. The Supplier shall provide a comprehensive Out of Hours (OOH) emergency response service on behalf of Cornerstone Housing Ltd. The service includes emergency call handling, repairs triage, dispatch of operatives, and delivery of make-safe works during all non-core operational hours, including evenings, weekends, and public holidays. The Supplier will operate a dedicated call-handling function capable of identifying emergencies, Category 1 hazards (HHSRS), and risks associated with damp and mould in accordance with Awaab's Law. The Supplier will ensure timely responses, including meeting required attendance times, providing temporary solutions where essential services are disrupted, and escalating high-risk cases. Works include - but are not limited to - dealing with loss of heating/hot water, dangerous electrical faults, major leaks, security breaches, uninhabitable conditions, and other health and safety hazards. All attendances must include appropriate risk assessment, photographic evidence, and accurate documentation. The …
Awards
| Awarded to | Amount | Date |
|---|---|---|
| WESTCOUNTRY MAINTENANCE SERVICES LTD | — | — |
Official publications
- FTS · 083178-2026 · 2 September 2026
Other tenders from CORNERSTONE HOUSING LIMITED
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £60,000.
- Who is the buyer of this tender?
- The contracting authority is CORNERSTONE HOUSING LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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