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Prior notice United Kingdom Services

Open Banking (Request for Information)

Buyer: LONDON NORTH EASTERN RAILWAY LIMITED

Published
18 November 2024
Submission deadline
18 December 2024
Place of performance
UK
Lots
1
Notice number
037201-2024
Reference
ocds-h6vhtk-04b753
Official source
Official source

CPV codes

Description

The train companies operated by DOHL - The DFT holding company for government controlled Train Operating Companies (TOCS), are committed to delivering the best experience for their customers, including providing a wide range of payment options when purchasing tickets. The DOHL TOCs intend to add open banking - pay by bank as a payment type for web and app channels, enabling customers to pay for tickets and other services using an instant authorised bank transfer through their banking app. Different TOCs use a range of web and products, some bespoke, and other, white labelled SaaS platforms offered by third party vendors. TOCs currently offer a range of online payment options, including Credit and Debit Card, PayPal, incorporating Pay in Three, Apple and Google Pay. Open Banking will sit alongside these options, using a dedicated Call to Action button. Please note that purchasing rail tickets is not as straightforward as some other purchase models, and it will be necessary to store a reservation ID alongside the more usual fields. A high level process map for a typical Ticket Issuing System is included in this PIN for reference. Integration is envisaged to be through existing paym…

Official publications

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 18 December 2024. Check the official source, as dates can be modified.
Who is the buyer of this tender?
The contracting authority is LONDON NORTH EASTERN RAILWAY LIMITED (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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Data collected from official public procurement sources. Amounts as published by the buyer.