Mobile and Station Ticketing & Revenue Protection and Support
- Published
- 4 September 2026
- Place of performance
- UK
- Lots
- 1
- Notice number
- 084149-2026
- Reference
- ocds-h6vhtk-06f2ea
- Official source
- Official source
CPV codes
- 30144200Ticket-issuing machines
- 30200000Computer equipment and supplies
- 42991230Ticket printers
- 48100000Industry specific software package
- 72212110Point of sale (POS) software development services
Description
London North Eastern Railway (LNER) is undertaking pre-market engagement to understand which suppliers can provide and support an integrated ticketing and revenue protection ecosystem across onboard and station environments. The anticipated scope includes: • Onboard mobile ticketing and revenue protection software for Train Managers and Revenue Protection Officers, including eTicket validation, ticket issuing, offline payment validation and revenue protection workflows. • Station ticketing capability, including fixed ticketing positions and mobile station-based ticketing for Travel Centres and other station environments. • Frontline hardware estate and accessories, including handheld devices, scanners, payment devices, printers, charging equipment, docking stations, peripherals and associated lifecycle management. • Integration between onboard equipment, ticket scan data and revenue protection applications, including the data needed to support Unpaid Fare Notices, Travel Irregularity Notices, reporting, audit trails and exception management. • Integrated payment processing services capable of supporting secure online and offline transactions, reconciliation, refunds, disputes and c…
Official publications
- FTS · 084149-2026 · 4 September 2026
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- Who is the buyer of this tender?
- The contracting authority is LONDON NORTH EASTERN RAILWAY LIMITED (United Kingdom).
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