Non-Clinical Decision Support Software
- Published
- 24 January 2024
- Estimated value
- £5,185,000
- Place of performance
- UKL
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 002404-2024
- Reference
- ocds-h6vhtk-0428e5
- Official source
- Official source
CPV codes
- 48800000Information systems and servers
- 48810000Information systems
- 48814000Medical information systems
- 48100000Industry specific software package
Description
This contract is for the provision of non-clinical decision support software to be deployed within the NHS 111 Wales service to enable initial call taking to the service to be completed. A Call Handler will commence the non-clinical triage process to determine the condition of the patient and whether they need to speak to a clinician. Remote clinical assessment will then subsequently be undertaken, where required, by either a clinician utilising separate clinical decision support software within the NHS 111 Wales service or the call transferred to another software system, dependent upon the reason for the call and assigned clinical priority, to be assessed by another provider across NHS Wales urgent primary care services. The software solution is required to facilitate non-clinical call takers in the NHS 111 Wales service to stream and prioritise calls received and manage patients remotely. Where required the software is to enable the call to be allocated to a clinician within the NHS 111 Wales service to undertake further clinical triage in the separate instance of the clinical decision support software. In addition, the contract is for the supply of professional services to enabl…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Priority Solutions Inc. | — | — |
Official publications
- FTS · 002404-2024 · 24 January 2024
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £5,185,000.
- Who is the buyer of this tender?
- The contracting authority is Welsh Ambulance Services NHS Trust (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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